Shipping policy

Shipping Policy

Thanks for shopping with EverythingLUFC! Because our phone cases, mugs, caps, and other gear are printed and made to order rather than pulled from a stockroom, shipping works a little differently from a typical retail store — here's what to expect.

Order processing time

Every order is produced specifically for you once it's placed, so please allow 2–7 business days for your item to be made before it ships, depending on the product. You'll receive a shipping confirmation email with tracking as soon as your order leaves for delivery.

(This range is a typical production window for made-to-order goods — worth double-checking it against the actual processing times shown in your Shopify shipping settings before publishing, since it can vary by product.)

Delivery estimates

Once your order ships, delivery times depend on your location:

Destination	Estimated delivery (after processing)
United Kingdom	2–5 business days
Europe	5–10 business days
United States & Canada	5–8 business days
Rest of world	10–20 business days

These are estimates, not guarantees — actual delivery can vary depending on the carrier, customs processing, and your location.

(Same note as above: confirm these windows match what your fulfilment partner actually quotes for the regions you sell to, and adjust the table if you don't ship to all of these.)

Shipping costs

Shipping costs are calculated at checkout based on your delivery address, the items in your order, and the shipping method selected.

Multiple items in one order

If your order contains several different products, they may be produced at different facilities and could arrive in separate packages, sometimes on different days. You'll get a shipping confirmation for each package.

International orders, customs & import charges

For orders shipped outside the UK, your parcel may be subject to import duties, customs fees, or local taxes charged by your country. These charges are set by your local customs authority and are your responsibility — we're not able to predict or cover these costs, and they're not included in your order total or shipping cost.

Tracking your order

Once your order ships, you'll receive a confirmation email with a tracking number. If you haven't received tracking within the processing window above, contact us at everythinglufcshop@gmail.com.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout — we're not able to make changes once an order has entered production. If a package is returned to us because the address provided was incomplete or incorrect, or because it went unclaimed, reshipment will be at your cost.

Delays

We're not responsible for delays caused by the shipping carrier, customs processing, weather, or other events outside our control. If your order is taking longer than expected, get in touch and we'll help track it down.