Return Policy

Because every item in our shop is printed and shipped to order through our fulfilment partner, Printful, our return policy works differently from a typical retail store. Nothing is held in stock — each order is produced specifically for you once you place it — so we can't offer the same "no questions asked" 30-day return window a stocked-inventory shop can.

Misprinted, damaged, defective, or wrong item

If your item arrives misprinted, damaged, defective, or isn't what you ordered, contact us at everythinglufcshop@gmail.com within 30 days of receiving it. Please include a photo of the item and the issue — this helps us get a replacement or refund sorted quickly. Claims like these are covered at our expense.

If your order never arrives, claims for packages lost in transit must be submitted within 30 days of the estimated delivery date.

Change of mind, wrong size, or buyer's remorse

Because each item is made specifically for your order, we're not able to offer refunds for change of mind, ordering the wrong size, or general buyer's remorse.

If you'd like a different size or item, the fastest option is to place a new order — we're happy to help you pick the right size beforehand, so feel free to contact us at everythinglufcshop@gmail.com with any sizing questions before you buy.

How to request a return or replacement

Please contact us first at everythinglufcshop@gmail.com before sending anything back — items returned without a request first will not be accepted, and unclaimed/unrequested returns sent to our fulfilment facility are donated to charity after 30 days rather than refunded. If a return is needed, we'll confirm the process and address with you directly.

Non-returnable items

Sealed items that aren't suitable for return for health or hygiene reasons (for example, face masks) cannot be returned once opened.

Refunds

Once we've reviewed your claim and approved a refund, you'll be refunded automatically to your original payment method within 10 business days. Please allow extra time for your bank or card provider to post the refund. If more than 15 business days have passed since your refund was approved and you still haven't received it, contact us at everythinglufcshop@gmail.com.

Shipping address & unclaimed parcels

Please double check your delivery address at checkout. If a courier returns a package to us because the address provided was incomplete or incorrect, or because the parcel went unclaimed, reshipment will be at your cost.

EU customers

Because items are made to order rather than held as ready-made stock, the standard EU 14-day right of withdrawal for online purchases does not apply to our products, in line with Article 16(c) of Directive 2011/83/EU on the sale of custom-made goods. Misprinted, damaged, or defective items remain covered as described above, regardless of location.